John Wood Takagi - 240H-340H-540H User Manual

Page 46

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46

Page

Troubleshooting

Owner's Guide

Remote

Green

LED

Malfunction

description

Diagnosis

391

Two Times

Air-fuel ratio rod

failure

• Check for connection/breakage of wires (Part #709)

and/or soot on the AFR rod. (Part #108)

441

Two Times

Flow sensor failure

(Easy-Link System only)

• Check for connection/breakage of wires and/or

debris on the flow sensor impeller. (Part #402)

510

Six Times

Abnormal main gas

solenoid valve

• Check for connection/breakage of wires (Part #708)

and/or burn marks on the computer board (Part #701).

551

Six Times

Abnormal gas

solenoid valve

• Check for connection/breakage of wires (Part #708)

and/or burn marks on the computer board (Part #701).

611

Four Times Fan motor fault

• Check for connection/breakage of wires, dust buildup

in the fan motor (Part #103) and/or burn marks on

the computer board (Part #701).

• Check for frozen/corrosion of connectors (Part #103).

651

Four Times Flow adjustment

valve fault (Easy-

Link System only)

• Inspect the flow adjustment valve (Part #402), for

connection/breakage of wires, locked motor drive

due to scale buildup, and/or water leakage.

661

Four Times Bypass valve fault

(T-H3-DV / 540H

only)

• Inspect the bypass valve (Part #403), for connection/

breakage of wires, locked motor drive due to scale

buildup, and/or water leakage.

701

One Time

Computer board

fault

• Check for connection/breakage of wires (Part #714).

711

One Time

Gas solenoid valve

drive circuit failure

• Refer to 111 and 121 error code.

721

Six Times

False flame

detection

• For indoor models, check if condensate drain is

installed on the vent collar of the water heater.

• Check if there is leaking from heat exchanger (Part #401).

741

N/A

Miscommunication

between water

heater and remote

controller

• Check the model type of the remote controller.

• Inspect the connections between the water heater

and remote controller.

• Check the power supply of the water heater.

751

N/A

Miscommunication

between water

heater and

temperature

controller

• Inspect the connections between the water heater

and temperature controller.

• Check the power supply of the water heater.

761

N/A

Miscommunication

in Easy-Link system

• Check if the connections between the parent unit

and the child units are correct. Refer to p. 26-29.

941

Five Times

Abnormal exhaust

temperature

• Check if the set temperature is higher than 60 °C

(140 °F) and the system is Recirculation.

991

Five Times

Imperfect

combustion

• Check the gas type of the water heater.

• Inspect the environment around the water heater.

Determine how long the unit has been installed.

• Check the altitude/elevation of the area of where

the water heater is installed.

• Check if there is any blockage in the intake air and/

or exhaust.

• If the water heater is installed as a direct-vent system,

check whether there is enough distance between the

intake air terminal and the exhaust terminal.

• Check if there is grease and/or dirt in the burner (Part

#101) and the fan motor (Part #103), especially if the

water heater has been installed in a contaminated

area.

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