Clear-Com Concert for Newsroom - Manual (Page 30)

30 Concert Client User Guide for Mac
3.2 Configuring the Intercom Panel for Concert
3.2.1 Adding contacts, conferences and channels
Before you can make direct calls or join conferences and channels in Concert, you must add Concert
contacts, conferences and channels to the Intercom Panel.
Note :
Your configuration (or map) of the Intercom Panel is saved locally, and you are prompted to save the
configuration whenever a change is made. However, it is not possible to access the configuration
remotely. If you log into Concert using a different computer, the Intercom Panel does not retain the
configuration from your usual machine.
Tip:: The Intercom Panel supports four pages of user-defined keys (24 to a page). To go to other
pages, click the page tabs at the top of the panel screen.
To add a contact to the Intercom Panel:
1. In the Client console, select the contact.
2. Drag-and-drop the contact onto an available (blank) key [ ] in the panel.
The contact is displayed in the panel:
Key Definition
The contact is either offline or their status has been set to
invisible.
Contact does not have their Intercom Panel open.
You can call the contact in Listen and Talk mode.
Contact has their Intercom Panel open.
You can call the contact in Listen (green) and Talk (red) modes.
Table 13: Contact key icons