Clear-Com Concert for Newsroom - Manual (Page 9)

9 Concert Client User Guide for Mac
4. To be sure the output audio device [ ] is working correctly, click the play output icon [
]. Music is routed through the output audio device (loudspeaker or earphones).
To adjust the volume, drag the red icon [
] on the output (bottom) volume slide
control.
5. To stop the test, click the stop icon [ ]. If you do not stop the test, it ends
automatically after 30 seconds.
Note:
Check Devices [ ] opens automatically when no audio is detected on the audio input
device (mic) after:

Login.

Joining a conference in either Talk mode or Talk and Listen mode
(see 2.5 Joining a conference).

Calling a contact or answering a call from a contact.

Opening the Intercom Panel from idle (the Client enters idle mode during
periods where the application is open but not in use).
See also 5.4 Audio quality issues.
Alternatively, you can check both the audio devices and the ring tone in the Devices
configuration dialog:
1. Do any of the following:

From the Concert menu bar, select Concert > Preferences. In the
Preferences dialog, select Devices [ ].

In the Client console, click the Preferences (configuration) icon [ ]. In the
Preferences dialog, select Devices [ ].

At the bottom right of the Client console, click Check Devices [ ]. Click
the Preferences (configuration) icon [ ]. The Devices dialog [ ] is
displayed.
Note:
When you start Concert for the first time, the Devices dialog is displayed
automatically. You must either apply or save the configuration for Devices for
the following audio tests to work.
2. In Sound Device > Input [ ], be sure the input audio device is working correctly by
clicking Start Test [ ]. To adjust the volume, drag the volume slide control.
IMPORTANT!
The input volume slide control is disabled for all USB devices. The volume level
indicator [ ] to the right of the volume slide control remains functional.
To change the volume for a USB input device, use the volume slide controls on the Mac
(Apple menu > System Preferences > Sound ).