Receiving a call, Joining a conference, 2 receiving a call – Clear-Com Concert for Newsroom User Manual

Page 34: 3 joining a conference

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34

Concert Client User Guide for Mac

2. The call is automatically accepted by the contact. Active segment(s) of the key light up.

3. To end the call, click the contact key.

Note:

When an Intercom contact is listening through your Intercom Panel, the listener icon [ 1

] is

displayed above the My Calls area of the panel. The listener count increases by one.

3.3.2 Receiving a call

The Intercom Panel automatically accepts incoming calls. For each call accepted, a call item
(a temporary key) is created in the My Calls area of the panel. To connect with the caller, click the
call item.

If you receive multiple calls, the call items are stacked in My Calls.

To clear a call item:

1. Right-click the call item. The Remove this button dialog is displayed.

2. To remove the call item, click Remove this button.

Receiving a Talk-only call

If you receive a Talk-only call from an Intercom contact, the call item flashes red [

] in My

Calls. To connect with the caller, click the call item.

To show you are connected, the call item changes to deep red.

3.3.3 Joining a conference

To join a conference with both Listen-only and Talk and Listen permissions [

]:

1. To join the conference in:

Listen-only mode, click the green segment of the conference key.

The key changes to active mode [

].

Talk and Listen mode, click the amber segment of the conference key.

The key changes to active mode [

].

2.

To leave the conference, click the red ( ‘X’) segment of the conference key.

To join a conference with Listen-only permissions [

]:

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