Clear-Com Concert for Newsroom - Manual (Page 42)

42 Concert Client User Guide for Mac
4.3 Managing your audio devices
The names of the currently enabled audio input and output devices are displayed in the
Check Devices area of the Client console. To open the Check Devices area, click Check Devices
[ ].
Note:
Check Devices [ ] opens automatically when no audio is detected on the audio-input device
(mic) after:

Login.

Joining a conference in either Talk mode or Talk and Listen mode
(see 2.5 Joining a conference).

Calling a contact or answering a call from a contact.

Opening the Intercom Panel from idle (the Client enters idle mode during periods
when the application is open but not in use).
To adjust the volume of either the input audio device (microphone) or the output audio device
(loudspeakers / headphones), drag the red icon [
] on the appropriate volume slider.
Use the volume-level indicator [ ], built into each volume slider, to monitor the volume signal
levels of the devices.
Note:
The microphone (top) volume slide control is disabled for all USB devices. The volume-level indicator
[ ] remains functional. To change the volume for a USB input device, use the volume slide
controls on the Mac (Apple menu > System Preferences > Sound ).
To mute or unmute the input-audio device (mic), see 3.2.6 Muting and unmuting the mic.
For more information about setting up and configuring your audio devices, see
1.4 Configuring the audio devices.
4.4 Managing your network connection
The quality of your network connection is indicated by the network status icon [ ]
at the bottom right of the screen:
Icon Definition
Good: No Packets lost or recovered and latency is low.
Average: Some packets lost or recovered, or latency > 100.
Critical: Many packets lost or recovered, or latency > 600.
Table 19: Network status icons
To view network connection statistics (for the last ten seconds), hover over the
network status icon [ ].
Tip: An average or critical network connection can impact audio quality. To reduce the impact on
audio quality, try changing your audio settings. See 1.7 Configuring the Audio settings.