Managing chat archives, Managing echo cancel, 2 managing chat archives – Clear-Com Concert for Newsroom User Manual

Page 41: 3 managing echo cancel

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Concert Client User Guide for Mac

To clear your history of direct calls and conferences, select Preferences [

] > General >

Clear Event History.

4.2.2 Managing Chat archives

Chat archiving must be enabled to record your chat history (see 1.5 Configuring the General
settings
). If chat archiving is enabled, your past chats with a contact are visible in the Chat window
when you start a chat.

To view the chat history for a contact, right-click the contact. From the menu, select

Chat Archives [

].

To clear all chat archives, select Preferences [

] > General > Clear Chat Archives.

During a chat, you can also view past chats with a contact by clicking the chat archive icon [

].

4.2.3 Managing Echo Cancel

In most circumstances, we recommend that you keep Echo Cancel enabled. Echo Cancel helps
optimize audio quality by reducing noise and cancelling echo (feedback). However, we advise
disabling Echo Cancel when using:

Some Active Headsets (headsets with built-in side tone or noise reduction).

The Concert Client on a low-performance CPU (for the minimum recommended
standard see 1.1 System requirements).

If Echo Cancel is disabled, the flashing Echo Cancel icon [

] is displayed:

In the bottom right of the Client console screen.

At the top of the Intercom Panel.

To enable or disable Echo Cancel, go to Preferences [

] > Audio > Advanced mode.


If Echo Cancel is disabled, you can also re-enable Echo Cancel by right-clicking the flashing Echo
Cancel icon [

] and selecting Enable Echo Cancel.


For more information about changing audio settings, see
1.7 Configuring the Audio settings.


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