Managing status, Managing calls and conference history, 3 managing status – Clear-Com Concert for Newsroom User Manual

Page 40: 1 managing calls and conference history

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40

Concert Client User Guide for Mac

Note

:

You cannot delete a group that contains contacts. The number of contacts in a group is shown to the
right of the group name.

4.1.3 Managing status

The status of a contact is indicated by the icon to the left of their name:

Icon

Definition

On line (Available to call).

Away.

Away for lunch.

Be right back.

Not available.

Do not disturb.

On Air (Connected to an IAF conference. Do not disturb.)

Invisible.

Table 18: Contact status icons

Note

:

On Air status [

] is only available (and is only displayed as a status option) when the Audio Feed

(IAF) facility is connected [

].

To change your own status, click your own status icon at the bottom left of the contact list. From the
pop-up menu, select the appropriate icon.

Tip:

You can also select On Air status [

] by clicking the connected Audio Feed icon [

] and

selecting On Air from the menu.

Notification of status changes

You can also set up Notification messages to tell you when the status of your contacts changes.
Notification messages are displayed in the Task Bar area of your PC.

For more information about configuring Notifications, see 1.6 Configuring Notifications.

4.2 Managing your history of calls, conferences and chats

4.2.1 Managing calls and conference history

The Concert Client automatically records your history of direct calls and conferences.

To view your history of direct calls and conferences, go to the Concert menu bar. Select View >

History. The History tab is displayed and automatically opened [

].

To close the History tab, go to the Concert menu bar and select View > History again.

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