Chapter 9 troubleshooting, About this chapter, About this chapter -1 – Aastra Telecom SISIP 57I CT User Manual

Page 325: Chapter 9, Troubleshooting chapter 9 troubleshooting

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About this chapter

41-001160-00, Rev 01 Release 2.0

9-1

Troubleshooting

T

roubleshooting

Chapter 9

Troubleshooting

About this chapter

Introduction

This chapter describes tasks that a system administrator can perform on the IP
phones for troubleshooting purposes. It also includes answers to questions you
may have while using the IP phones.

Topics

This chapter covers the following topics:

Topic

Page

Troubleshooting

page 9-2

Troubleshooting Solutions

page 9-8

Why does my phone display “Application missing”?

page 9-8

Why does my phone display the “No Service” message?

page 9-9

Why does my phone display "Bad Encrypted Config"?

page 9-9

Why is my phone not receiving the TFTP IP address from the DHCP
Server?

page 9-10

How do I restart the IP phone?

page 9-11

How do I set the IP phone to factory default?

page 9-13

How to reset a user’s password?

page 9-16

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