Frequently asked questions, O the – Crystal FastCalXP Calibration Software User Manual

Page 50

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Frequently Asked Questions

48

FastCalXP Operation Manual

Frequently Asked Questions

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GAUGES

Why doesn’t the gauge that I am looking for show up on the list in the Load Gauge window?

It is marked as hidden. Click the box that says

Show hidden gauges

.

To un-hide the gauge edit the gauge with the Database Manager.

Why doesn’t a model that I have already entered show up in the pull-down menu in the New Gauge Wizard?

If you know that you have the correct manufacturer for the model, you may have entered the model under the wrong manufacturer originally. Use the Data-

base Manager to see if the model is listed. If it is listed, verify and correct the manufacturer that is associated with the model.

Every time I launch FastCalXP I get an error message that says “FastCalXP requires a database for operation, and was unable to open one. If
this error persists, consult user’s manual for more details on how to recover. FastCalXP will now exit:”

To recover, relaunch FastCalXP to display the following message: “FastCalXP is unable to make a current backup of your database to [FilePath]. Do you want

to continue?” Make note of the [FilePath] and then click “No” to exit FastCalXP.

Using Windows, browse to the folder that contains [FilePath]. Two fi les will be present. One will be the “Active” (and likely corrupt) database: “MyDatabase.mdb”.

The other will be the backup copy of your database: “MyDatabase.mdb.1.0.bak”. (Your database name may vary slightly.)

Move or rename the database and the backup fi les, then relaunch FastCalXP. When prompted to select a database, choose a database fi le that has not been

corrupted

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