Guarantee provisions, Concerning the product guarantee, Duration of guarantee – PATLITE FV-127JP User Manual

Page 37: Concerning the warranty contents, Items outside warranty limitations, Guarantee disclaimer, Limitation of liability

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14. Guarantee Provisions

The provisions of this guarantee are in contrast to the purchase of this product from PATLITE Co., Ltd. (henceforth, Our
Company) to the customer concerning the contents of this guarantee.

Concerning the Product Guarantee

Provided the customer's use of this product is within the guidlines of this User's Manual, etc., in case of product failure during
the term of the guarantee, the product will be repaired or replaced free of charge to the customer. The product guarantee only
covers the part replacement related to the product failure.

Duration of Guarantee

This product guarantee is effective for twelve (12) months from the date of purchase by the customer. After the duration, any
repairs or replacement will be at the expense of the customer. Any repairs or replacement of the product during the duration will
be valid until the duration of the guarantee ends twelve (12) months from the date of purchase.

Concerning the Warranty Contents

The warranty is restricted to the repair or replacement of the product and does not include costs related to the investigation for
customer's break-down, operation, transportation accessories or other costs not related to the warranty of this product.

Items Outside Warranty Limitations

The below mentioned or circumstances pertaining to, is not within the limitations of warranty

• Consumable parts, such as lamps, etc. burning out.
• Fire, earthquake, lightning, salt water, damage by storm, snow, fl ooding or other natural disasters or from abnormal voltages.
• Damage from black-outs or other power outages, severed power cables or the like causing failure by means of power

outages.

• Improper installation of the product, improper connections, or malfunction during use by the customer for the installation of

machinery, equipment, vehicles, ships, etc., which causes unusual movements or vibrations.

• Application outside the products specified environmental specifications or system requirements which causes damage or

failure of the product.

• Application above the capacity of the product in an environment which results in damage or failure of the product.
• The customer's misuse of the product or the remodeling or repairing by customer causing damage or failure to product.
• Damage of product due to exchange or installation work which causes damage (i.e. Physical or static electricity which causes

damage to electronic parts, etc.)

• Impact or dropping of product during shipment or transportation, etc.
• Improper use of the product by the customer which results in damage or failure of product.

Guarantee Disclaimer

Without exception, our company is not liable for the damage or loss of equipment, loss of property or the like, due to the failure
of this product (including software), directly or indirectly, from damage or failure of the customer or third party's system or of the
cost of repair (labor costs, travel expenses, restoration expenses) to the system of the customer or third party.

Limitation of Liability

• The limitation of liability for our company is limited to the service or replacement of parts related to product failure. In

accordance, excluding the case of serious injury or human loss, the product or the use of it, directly or indirectly, resulting in
any kind of damage, intentional or otherwise, is not the responsibility of our company. However, excluding the case of serious
injury or human loss, even if there's a case where our company takes liability, the limit of our responsibility does not exceed
beyond the price of the product purchased by the customer.

• Our company is not responsible for lost profi t, damage or other loss of property due to the service response time for product

repair or replacement.

• Our company will correct omissions or errors related to the publishing of this manual, or other printed material without liability.

In addition, our company does not bear any liability from loss or damages occured.

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