13 - 13 troubleshooting and routine maintenance – Brother MFC-640CW User Manual

Page 156

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13 - 13 TROUBLESHOOTING AND ROUTINE MAINTENANCE

PhotoCapture Center

Difficulties

Removable Disk does not
work properly.

a) Have you installed the Windows

®

2000 update?

If not, do the following:
1. Disconnect the USB cable.
2. Install the Windows

®

2000

update. Please see the Quick Setup

Guide. After the installation the PC will be automatically restarted.
3. Wait about 1 minute after you reboot the PC, and then connect the
USB cable.

b) Take out the media card and put it back in again.
c) If you have tried "Eject" from within Windows

®

, you must take out the

media card before you continue.

d) If an error message appears when you try to eject the media card, it

means the card is being accessed.
Wait a while and then try again.

e) If all of the above do not work, please turn off your PC and machine,

and then turn them on again.
(You will have to unplug the power cord of the machine to turn it off.)

Cannot access Removable
Disk from Desktop icon.

Make sure you have inserted the media card into the media slot.

Network Difficulties

I cannot print over the Network

Make sure your machine is powered on and is on-line and in Ready
mode. Print the Network Configuration list to see your current Network
settings. (See Printing reports on page 8-1.)
Reconnect the LAN cable to the hub to verify that the cabling and
network connections are good. If possible, try connecting the machine
to a different port on your hub using a different cable. If the connections
are good, the machine will show LAN Active for 2 seconds.

(If you are using a wireless connection or are having Network problems
see the Network User’s Guide on the CD-ROM for more information.)

Other Difficulties

Cannot see the LCD clearly.

Change the contrast setting. (See Setting the LCD Contrast on page
2-10
.)

DIFFICULTY

SUGGESTIONS

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