Avocent CCM4850 - Manual (Page 93)

Appendices 81
Appendix E: Technical Support
Our Technical Support staff is ready to assist you with any installation or operating problems you
encounter with your Equinox product. If an issue should develop, follow the steps below for the
fastest possible service:
1. Check the pertinent section of the manual to see if the issue may be resolved by following the
procedures outlined.
2. Check our web site at www.equinox.com/support to search the knowledge base or use the on-
line service request.
3. Call Equinox Technical Support for assistance at (954) 746-9000, ext. 322. Visit the Equinox
web site at http://www.equinox.com/support and click on Support - Getting Support for current
phone support hours.