Document Outline

• Contents
• About this Guide
  • Overview
    • Intended Audience
    • Related Documentation
  • In This Guide
  • Conventions
    • Document Conventions
      • Table 1: Document Conventions
    • Text Symbols
    • Equipment Symbols
  • Rack Stability
  • Getting Help
    • HP Technical Support
    • HP Storage Web Site
    • HP Authorized Reseller
• About SWCC
  • Product Overview
  • Features
  • Components of SWCC
    • Table 2: SWCC Features and Components
  • Client and Agent Versions
    • Table 3: SWCC Component Versions
  • Command Console Client Minimum Hardware and Software Requirements
    • Table 4: Minimum Hardware and Software Requirements
  • Network Specifications
  • Connections Supported by SWCC
    • Table 5: SWCC Connections for HS-Series Controllers
    • SAN and TCP/IP Network Connection
      • Figure 1: SAN and TCP/IP network connection
    • Local Serial Port Connection
      • Figure 2: Local serial port connection
    • SCSI Connection
      • Figure 3: SCSI connection using Fibre Channel cable
  • Accessing the Storage Window
    • Serial Connections
      • Figure 4: Connection Selection dialog box
      • Figure 5: Connect Serial window
    • SCSI Connections
      • Figure 6: SCSI Setup window
    • Network Connections
      • Figure 7: Connect Network (TCP/IP) window
    • Connection Features and Limitations
      • Table 6: Feature Limitations
    • Local Client/Agent Network Connection
• Using Command Console
  • Using the Navigation Tree
    • Figure 8: An example of the Navigation tree
    • Adding a Storage Subsystem to the Navigation Tree
    • Managing Storage Subsystems from the Navigation Tree
    • Organizing Your Storage in the Navigation Tree
    • About the Navigation Tree Icons
      • Table 7: Description of Icons in Navigation Window Status Bar
  • About the Asynchronous Event Service
    • AES Functionality
    • To Stop or Start AES
      • From Windows NT
      • From Windows 2000 and Windows Server 2003
• Setting Up Notification
  • Required Components for Notification
    • Table 8: Required Components for Notification
  • Setting Up Pager Notification
    • Table 9: Setting Up Pager Notification
    • Setting Up Pager Codes
      • To Assign a Pager Code to a Host System:
      • To Assign a Pager Code to a Subsystem:
      • To View or Change a Pager Code for a Critical Event:
        • Table 10: Default Pager Codes
    • Setting Up User Profiles
      • Figure 9: Sample user profile - alphanumeric paging
      • Figure 10: Sample user profile - numeric paging
    • Setting Up Notification Lists
    • Setting Up Modem and Polling Preferences
    • Associating My Enterprise, Systems, and Subsystems with Notification Lists
      • My Enterprise
      • System Level
      • Subsystem Level
  • Using SWCC with a Third-Party Storage Management Program
  • Using Event Logging on the Client System to Monitor Your Subsystem
• Interpreting Agent Email Messages
  • About Event Information Fields
  • Mapping State Change Digits to RAID System Components
    • Table 11: State Change Digit Position and Corresponding RAID system Component
    • The First Digit of the State Change Field (Overall RAID System)
    • The Second Digit of the State Change Field (Disks)
    • The Third Digit of the State Change Field (Power Supply)
    • The Fourth Digit of the State Change Field (Fans)
    • The Fifth Digit of the State Change Field (Battery)
    • The Sixth Digit of the State Change Field (Temperature)
    • The Seventh Digit of the State Change Field (This_Controller)
    • The Eighth Digit of the State Change Field (Communications LUN)
    • The Ninth Digit of the State Change Field (Other_Controller)
    • The 10th Digit of the State Change Field (External Factors)
    • The 11th Digit of the State Change Field (Logical Units)
• Using the Storage Window
  • Why Use the Storage Window?
    • Storage Window Display
  • Configuring a Controller
    • Modifying the General Properties of the Controller
      • Table 12: General Tab in the Controller Properties Window
    • Viewing the Properties of the Host Port
    • Modifying Properties of the Cache
    • Viewing the Communications LUN
    • Modifying the Connection Properties
      • Table 13: Connections Tab in the Controller Properties Window
    • Viewing Properties of the Battery
  • Creating Virtual Disks
  • Deleting Virtual Disks
  • Modifying Virtual Disks
    • Table 14: Virtual Disk Properties Window
  • Configuring the Operating System to Recognize Virtual Disk Changes
    • Windows NT/Windows 2000/Windows Server 2003 Configuration
    • UNIX-Based Configuration
  • Setting Passwords and Security Options (Network Only)
    • Security Options
    • Password Security
  • Managing and Creating Spare Devices
    • Creating a Spare Device
    • Clearing Failed Devices
  • Using Configuration Files
    • Saving Configuration Settings to a File
    • Restoring Configuration Settings from a File
  • Understanding the Icons
    • Table 15: Description of Icons in the Storage Window Status Bar
  • CLI Window
    • Figure 11: CLI Window
    • CLI Functions
• Integrating SWCC with Insight Manager
  • Installing the Integration Patch
  • Integrating the HSGxx Storage Window with Insight Manager
  • Insight Manager Unable to Find the HSGxx Storage Window
  • Removing the Integration Patch Disables Storage Window
• Troubleshooting
  • Troubleshooting Connection Problems
    • Invalid Network Port Numbers During Installation
    • Network Port Assignments for UNIX-Client/Server Systems
    • DHCP and WINS
    • Connecting Via the Host SCSI Port
    • “Access Denied” Message
      • Aliases Not Checked
      • Entry in the Client Authorization List Does Not Match
      • For other operating systems
      • Multiple Agents
    • Adding New System by Using Internet Protocol Address May Cause Client to Stop Responding
    • “No Agent Running” Message When Adding System to the Navigation Tree
  • Troubleshooting the Client
    • Authorization Error When Adding an Agent System
    • Cannot Open Storage Window
    • Client Hangs When LUN Is Deleted
    • CLI RUN Commands
    • Event Notification for Subsystems Connected to a Client System
    • Invalid or Missing Fault Displays and Event Logs
    • Pager Notification Continues After Exiting the Command Console Client
    • Reconfiguration After Controller Replacement
    • Some Graphics Do Not Scale Well with Large Fonts
    • Starting Client from the Command Prompt
    • Warning Message Windows
    • Virtual Disk Recovery from a Configuration File
  • Troubleshooting the HS-Series Agents
    • Agent Sensitive to Alphanumeric Names
    • Invalid Cache Errors
  • Cluster Integration for the HS-Series Agents
    • How to Integrate SWCC with Windows NT
    • Multiple Communication Lost Messages
    • Event Updates
    • Multiple Pages
• Using the Command Console LUN
  • About the Command Console LUN (CCL)
  • Enabling and Disabling the CCL
  • Using an Initial Configuration
    • Preserving Virtual Disk IDs
    • Safely Disabling the CCL
  • Setting the Fixed/Floating Option
  • Cautions When Using the CCL
• Interpreting SNMP Traps
  • Object ID (OID) Variables
  • Octet String Values
  • ID and State Values
  • Trap Example
• Glossary
• Index
  • A
  • B
  • C
  • D
  • E
  • F
  • G
  • H
  • I
  • J
  • L
  • M
  • N
  • P
  • R
  • S
  • T
  • U
  • V
  • W