Contact hp support, Telephone numbers – HP Designjet T1100 MFP series User Manual

Page 208

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Contact HP Support

HP Support is available to you by telephone. What to do before you call:

Review the troubleshooting suggestions in this guide.

Review the relevant driver documentation.

If you have installed third-party software drivers and RIPs, see their documentation.

If you call one of the Hewlett-Packard offices, please have the following information available to
help us answer your questions more quickly:

The printer you are using (the product number and the serial number, found on the label at
the back of the printer)

If there is an error code on the front panel, note it down; see

Front-panel error messages

on page 191

The printer's Service ID: at the front panel, select the Information menu icon

, then View

printer information

The computer you are using

Any special equipment or software you are using (for example, spoolers, networks, switch-
boxes, modems, or special software drivers)

The cable you are using (by part number) and where you purchased it

The type of interface used on your printer (USB or network)

The software name and version you are currently using

If possible, print out the following reports; you may be asked to fax them to the support center
helping you: Configuration, Usage Report, and “all pages above” from Service Information
(see

The printer's internal prints on page 8

)

Telephone numbers

An up-to-date list of HP Support telephone numbers is available on the Web: please visit

http://welcome.hp.com/country/us/en/wwcontact_us.html

. If you have no access to the Web, try one of

the numbers below.

Algeria: 213 17 63 80

Argentina: 0 800 777 HP INVENT, local 5411 4778 8380

Australia: 13 10 47

Austria: 0810 00 10 00

Bahrain: 800 171

Belgium: (0) 78 600 600

Bolivia: 0 800 1110, local 54 11 4708 1600

Brazil: 0800 157 751, local 55 11 3747 7799

Canada: 1 800 HP INVENT

Caribbean: 1 800 711 2884

196 Chapter 19 HP Customer Care

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HP Cu

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