HP LaserJet 3150 All-in-One Printer series User Manual

Page 185

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EN

Solving fax problems

183

Faxes are
transmitting or
being received
very slowly.

You may be sending or receiving a very
complex fax, such as one with many
graphics.

The receiving fax machine may have a
slow modem speed.

The resolution at which the fax was sent
or is being received is very high. A higher
resolution typically results in better quality,
but also requires a longer transmission
time.

If there is a poor phone line connection,
the HP LaserJet 3150 product and the
receiving fax machine slows down the
transmission to adjust for errors.

If you are sending an electronic fax, there
may be too many programs open besides
the PC fax program.

Complex faxes take longer to be sent or
received.

The HP LaserJet 3150 product only sends
the fax at the fastest modem speed the
receiving fax machine can use.

If you are receiving the fax, call the sender
and ask them to lower the resolution and
resend the fax.
If you are sending, lower the resolution
and resend the fax. See “Adjusting the
resolution” on page 21 t
o change the
current resolution setting or “Changing the
default resolution” on page 151 t
o check
the default setting. The current resolution
setting overrides the default.

Hang up and resend the fax.
Have the phone company check the
phone line.

Other programs may be using needed
memory. Try closing all other open
programs and resending the document.

Problem

Cause

Solution

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