HP LaserJet 3150 All-in-One Printer series User Manual

Page 208

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206

8 Troubleshooting and Maintenance

EN

Blank pages print
occasionally.

Page length and margins are not set
correctly for the paper size.

Your HP LaserJet 3150 product may be
feeding two or more sheets of paper at a
time because the paper is difficult to
separate.

Your program may be sending an extra
page-eject command.

If you are printing on small paper and your
page is blank, try printing on larger paper
to see where the image is printing. Adjust
the margins accordingly.

Remove the paper from the paper input
bin and align the edges of the paper.
“Break” the ream of paper by curving it
into an upside-down u-shape; this may
decrease multifeeds. Try turning the paper
around to feed the other end first.

Check your software’s printing
configuration information. If you are using
a word-processing program, check for a
natural page break and a forced page
break that are close to each other.

Blank pages are
always printing

The toner cartridge may be improperly
installed.

The toner cartridge may be completely out
of toner.

The HP LaserJet 3150 product may need
to be serviced.

Make sure you removed the entire length
of the sealing tape from the toner
cartridge before you installed it. See
“Installing the Toner Cartridge” in the
getting started guide.

Replace the toner cartridge. See
“Ordering parts” on page 221.

Print a self-test page. See “Printing a self-
test report” on page 147.
If the page is still
blank, see the front of this manual for
support options.

Faxing a
document, copying
or scanning results
in blank pages

The item may have been loaded
incorrectly.

Load the document face down. See the
procedure for loading documents in
chapter 2, "Faxing," chapter 4, "Copying,"
chapter 5, "Scanning," or chapter 6,
"E-Mailing Portable Documents."

Problem

Cause

Solution

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