HP Photosmart C7200 Series - Manual (Page 240)

NOTE: The HP All-in-One cannot recognize some ring patterns, such as those
with alternating short and long ringing patterns. If you are having problems with a
ring pattern of this type, ask your phone company to assign a non-alternating ring
pattern.
If you are not using a distinctive ring service, check to make sure that the Distinctive
Ring feature on the HP All-in-One is set to All Rings.
For more information, see:
“Change the answer ring pattern for distinctive ringing” on page 63
Cause: The Distinctive Ring feature is not set to All Rings (and you are not using
a distinctive ring service).
Solution: If you are not using a distinctive ring service, check to make sure that the
Distinctive Ring feature on the HP All-in-One is set to All Rings.
Cause: The memory of the HP All-in-One is full.
Solution: If the memory becomes full of faxes that have not yet been printed, the
HP All-in-One stops answering calls. If an error condition exists that is preventing the
HP All-in-One from printing faxes, review the display for information on the error
condition. Also, check for the following problems:
• The HP All-in-One is not set up properly for faxing. See the printed documentation
for information.
• There is no paper loaded in the input tray.
• There is a paper jam.
• The ink cartridge door is open. Close the ink cartridge door, as shown below:
• The print head assembly is stalled. Turn the HP All-in-One off, remove any objects
that are blocking the print head assembly (including any packing materials), and
then turn the HP All-in-One on again.
NOTE: If Backup Fax Reception is enabled and you turn off the HP All-in-
One, all faxes stored in memory are deleted, including any unprinted faxes
that you might have received while the HP All-in-One was in an error condition.
You will need to contact the senders to ask them to resend any unprinted
faxes. For a list of the faxes you have received, print the Fax Log. The Fax
Log is not deleted when the HP All-in-One is turned off.
Fax troubleshooting 239
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