Hardware setup troubleshooting – HP Photosmart C7200 Series User Manual

Page 175

Advertising
background image

cover to access the pick assembly inside the automatic document feeder, clean the rollers
or separator pad, and then close the cover.

To clean the rollers or separator pad

1.

Remove all originals from the document feeder tray.

2.

Lift the automatic document feeder cover.
This provides easy access to the rollers and separator pad, as shown below.

1 Rollers

2 Separator pad

3.

Lightly dampen a clean lint-free cloth with distilled water, then squeeze any excess
liquid from the cloth.

4.

Use the damp cloth to wipe any residue off the rollers or separator pad.

5.

Close the cover of the automatic document feeder.

Hardware setup troubleshooting

This section contains hardware troubleshooting information for the HP All-in-One.
Many issues are caused when the HP All-in-One is connected to the computer using a
USB cable before the HP All-in-One software is installed on the computer. If you
connected the HP All-in-One to your computer before the software installation screen
prompts you to do so, you must follow these steps:

Troubleshooting common setup issues

1.

Disconnect the USB cable from the computer.

2.

Uninstall the software (if you have already installed it).

3.

Restart your computer.

4.

Turn off the HP All-in-One, wait one minute, then restart it.

5.

Reinstall the HP All-in-One software.

CAUTION:

Do not connect the USB cable to the computer until prompted by the

software installation screen.

Chapter 15

174

Troubleshooting

T

roub
les
hoot

ing

Advertising
This manual is related to the following products: