The product will not turn on – HP Photosmart C4580 All-in-One Printer User Manual

Page 103

Advertising
background image

The product will not turn on

I connected the USB cable, but I am having problems using the product with my
computer

After setting up the product, it does not print

When I insert the CD-ROM into my computer’s CD-ROM drive, nothing happens

The Minimum System Checks screen appears

I received a message that an Unknown Error has occurred

A red X appears on the USB connect prompt

The registration screen does not appear

Uninstall and reinstall the software

The product will not turn on

Try the following solutions if there are no light indications, no noise, and no movement
from the product when you turn it on.

Solution 1: Make sure you use the power cord that came with the product

Solution 2: Reset the product

Solution 3: Press the On button more slowly

Solution 4: Contact HP to replace the power supply

Solution 5: Contact HP support for service

Solution 1: Make sure you use the power cord that came with the product

Solution:

Make sure the power cord is firmly connected to both the product and the power
adapter. Plug the power cord into a power outlet, surge protector, or power strip.

1 Power connection

2 Power cord and adapter

3 Power outlet

Chapter 13

100

Troubleshooting

T

roub
les
hoot

ing

Advertising