Wrong, inaccurate, or bleeding colors – HP Photosmart C4580 All-in-One Printer User Manual
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Paper is not picked up from the input tray
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Wrong, inaccurate, or bleeding colors
If your printout has one of the following print quality problems, try the solutions in this
section for help.
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Colors look different than what you expected.
For example, the colors in your graphic or photo look one way on your computer
screen but print out differently, or magenta was replaced with cyan in your printout.
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Colors run into each other, or look like they are smeared on the page. The edges
might have a feathering appearance instead of being sharp and defined.
Try the following solutions if the colors appear wrong, inaccurate, or bleed into each other.
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Solution 1: Make sure you are using genuine HP print cartridges
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Solution 2: Make sure paper is loaded correctly in the input tray
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Solution 3: Check the paper type
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Solution 4: Check to see if the product is in ink-backup mode
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Solution 5: Check the print settings
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Solution 6: Clean or replace the print cartridges
Solution 1: Make sure you are using genuine HP print cartridges
Solution: Check to see if your print cartridges are genuine HP print cartridges.
HP recommends that you use genuine HP print cartridges. Genuine HP print
cartridges are designed and tested with HP printers to help you easily produce great
results, time after time.
NOTE:
HP cannot guarantee the quality or reliability of non-HP supplies. Printer
service or repairs required as a result of using a non-HP supply will not be covered
under warranty.
If you believe you purchased genuine HP print cartridges, go to:
Cause: Non-HP ink cartridges were being used.
If this did not solve the issue, try the next solution.
Solution 2: Make sure paper is loaded correctly in the input tray
Solution: Make sure the paper is loaded correctly and that it is not wrinkled or too
thick.
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Load paper with the side you want to print on facing down. For example, if you
are loading glossy photo paper, load the paper with the glossy side down.
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Make sure the paper lays flat in the input tray and is not wrinkled. If the paper is
too close to the print head during printing, the ink might be smeared. This can
happen if the paper is raised, wrinkled, or very thick, such as a mailing envelope.
Chapter 13
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Troubleshooting
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