Parts of the original do not appear or are cut off, Solution 5: clear the paper jam – HP Photosmart C4580 All-in-One Printer User Manual

Page 158

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Solution 3: Wait until the product completes the current operation

Solution: Check the On light. If it is blinking, the product is busy.
Cause: The product was busy copying or printing.

If this did not solve the issue, try the next solution.

Solution 4: The product does not support the paper or envelope

Solution: Do not use the product to copy onto envelopes or other papers it does
not support.
For more information, see:

“Recommended papers for printing and copying” on page 32

Cause: The product did not recognize the paper type.

If this did not solve the issue, try the next solution.

Solution 5: Clear the paper jam

Solution: Clear the paper jam and remove any torn paper that remains in the
product.
For more information, see:

“Clear paper jams” on page 114

Cause: The product had a paper jam.

Parts of the original do not appear or are cut off

Solution: Load the original print side down on the right front corner of the glass as
shown below.

Cause: The original was placed incorrectly on the glass.

Copy troubleshooting

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