HP LaserJet 9050 Printer series User Manual

Page 140

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138 Chapter 6 Problem solving

ENWW

Optional Tray 4 will not
work.

The power cord is not firmly plugged in to both the printer and the
power receptacle. Remove and reconnect the power cord.

Paper is loaded into
optional Tray 1, and a load
or manual feed message
appears on the control-
panel display.

Load the correct paper in the tray. (See

Loading input trays

, or go to

www.hp.com/support/lj9050_lj9040

.

) If the correct paper is already

loaded, press

.

Paper is not going to the
correct output location.

Verify that the correct output bin is selected in the printer driver.
For more information about changing printer driver settings, see
the online help.

The paper does not meet the specifications for the output bin. (See

Selecting an output location

, or go

to

www.hp.com/support/

lj9050_lj9040

.

)

Paper jams and paper-
feeding problems.

See

To clear jams in Trays 2 and 3

or

To clear jams in optional

Tray 4

.

Ensure that paper specifications are within recommended range.
(See

Paper specifications

, or go

to

www.hp.com/support/

lj9050_lj9040

.

)

Make sure the paper guides are adjusted properly and are not
skewed. (See

Loading input trays

, or go

to

www.hp.com/

support/lj9050_lj9040

.

)

Perform preventive maintenance if requested by the printer.

Printer does not recognize
the duplex printing
accessory.

Print a configuration page to ensure that the duplex printing
accessory is installed properly (see

Configuration page

).

Turn the printer off. Remove and reinstall the unit. Turn the printer
on.

Make sure that the duplex printing accessory has been configured
in the printer driver.

Printer does not recognize
the hard disk.

Turn the printer off and verify that the hard disk is inserted correctly
and is securely fastened.

Printer does not recognize
optional Tray 4.

Make sure you selected optional Tray 4 in the printer driver (see

Printer software

).

Turn the printer off and then on.

Make sure the power cord is plugged into optional Tray 4.

If the printer still does not recognize optional Tray 4, contact your
dealer or authorized HP service provider.

Printer does not recognize
stapler.

Check the cable to the stapler. Make sure it is properly connected at
both ends.

Situation

Solution

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