HP Color LaserJet 2550 Printer series User Manual

Page 125

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Note

Whenever you are experiencing color-related issues, calibrate the printer before trying any
other steps. See

Calibrating the printer

.

Only black prints

Missing or incorrect
color

Color prints
inconsistently

Colors do not match

Color pages have
inconsistent finish

Only black prints

Only black is printing when the document should be printing in color.

Color mode is not selected in your program or printer driver. Select color mode instead
of grayscale mode.

The correct printer driver is not selected in the program. Select the correct printer driver.

The printer is not properly configured. Verify the printer configuration by printing a
Configuration page. If no color appears on the Configuration page, contact HP Customer
Care. See

HP customer care

or the support flyer that came in the printer box.

ENWW

Solving print-quality problems

115

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