HP Color LaserJet 2550 Printer series User Manual
Page 145
c. Remove each print cartridge, rotating the carousel as necessary. Be careful not
touch the rollers on the print cartridges.
CAUTION
It is extremely important to remove the print cartridges before shipping the printer. Print
cartridges that are left in the printer during shipping will leak and entirely cover the printer
engine and other parts with toner.
To prevent damage to the print cartridge, avoid touching the roller on it, and store the print
cartridge in its original packing material or so that it is not exposed to light.
4. If the problem does not involve optional tray 2 or optional tray 3, remove and retain the
tray or trays.
5. Remove and retain the power cable, interface cable, and optional accessories.
6. Remove and retain the optional HP Jetdirect external print server, if you have one.
7. If possible, include print samples and 50 to 100 sheets of paper or other print media that
did not print correctly.
8. Include a completed copy of the
.
9. In the U.S., call HP Customer Care to request new packing material. In other areas, use
the original packing material, if possible. Hewlett-Packard recommends insuring the
equipment for shipment.
ENWW
Repacking the printer
135