To view the hp toolbox, Status tab, Troubleshooting tab – HP Color LaserJet 2550 Printer series User Manual
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To view the HP Toolbox
1. Open the HP Toolbox in one of these ways:
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On the Windows desktop, double-click the HP Toolbox icon.
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On the Windows Start menu, point to Programs, and click the HP Toolbox.
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For Macintosh OS X, on the hard drive, click Applications, and then click the
Utilitites folder. Double-click the HP Toolbox icon.
Note
After you open the URL, you can bookmark it so that you can return to it quickly in the future.
2. The HP Toolbox opens in a Web browser. The HP Toolbox software contains the
following sections:
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Status tab
The Status tab has links to the following main pages:
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Device Status. View printer status information. This page indicates printer conditions
such as a jam or an empty tray. After you correct a problem with the printer, click the
Refresh button to update the device status.
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Supplies Status. View detailed supplies status such as the percent of toner remaining
in the print cartridge and the number of pages that have been printed with the current
print cartridge. This page also has links to order supplies and to find recycling information.
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Print Info. Print the configuration page and various other information pages that are
available for the printer, such as the supplies status page and the demo page.
Troubleshooting tab
The Troubleshooting tab has links to the following main pages:
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Printer Lights. Click the control panel lights on this simulator to find help for a specific
control panel light pattern. For several conditions, animated video clips are available that
demonstrate the recommended action to solve the problem.
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Print Quality Tools. Print a page that assists in solving print-quality problems, view
information about print-quality problems, print the cleaning page and clean the printer,
and calibrate the printer to maintain color print quality.
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Maintenance. Print the cleaning page and clean the printer, view information about
printer supplies, and view animated demos of how to replace the print cartridges and the
imaging drum.
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Paper Jams. View information on locating and clearing jams, and view an animated
demo of how to clear jams.
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Chapter 4 Managing the printer
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