Solving postscript (ps) errors, Computer, and see – HP Color LaserJet 2550 Printer series User Manual

Page 92

Advertising
background image

Solving PostScript (PS) errors

The following situations are specific to the PS language and might occur when several
printer languages are being used.

Note

To receive a printed or an onscreen message when PS errors occur, select this option in the
PS printer driver or the HP Toolbox.

The job prints in Courier (the printer default typeface) instead of the typeface that you requested.

Cause

Solution

The requested typeface is not downloaded. A personality
switch might have been performed to print a PCL job just
before the PS printing job was received.

Download the font that you want, and send the print job
again. Verify the type and location of the font. Download the
font to the printer, if applicable. See the software
documentation for more information.

A PS error-page prints.

Cause

Solution

The print job might not be PS.

Make sure that the print job is a PS job. Check to see
whether the program expected a setup or PS header file to
be sent to the printer.

A virtual memory (VM) error occurs.

Cause

Solution

This is a PS font error that occurs when you are using
several fonts.

Select Unlimited Downloadable Fonts from the printer
driver.

Simplify the document by reducing the number of
graphics or fonts.

A Range Check error occurs.

Cause

Solution

This is a PS font error that occurs when you are using
several fonts.

Try printing from a different tray.

Select Unlimited Downloadable Fonts from the printer
driver.

82

Chapter 7 Problem solving

ENWW

Advertising