HP Color LaserJet 2550 Printer series User Manual

Page 97

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A print job was not sent to the printer that you wanted.

Cause

Solution

The print queue might be stopped.

Restart the print queue. Open print monitor and select
Start Jobs.

The wrong printer name or IP address is being used.
Another printer with the same or similar name, IP address,
or Rendezvous host name might have received your print job.

Check the printer name, IP address, or Rendezvous host

name by printing a configuration page. (Briefly press

(

G

O

) and

(

C

ANCEL

J

OB

) simultaneously.) Verify that the

name, IP address, or Rendezvous host name on the
configuration page matches the printer name, IP address, or
Rendezvous host name in the Print Center.

An encapsulated PostScript (EPS) file does not print with the correct fonts.

Cause

Solution

This problem occurs with some programs.

Try downloading the fonts that are contained in the EPS
file to the printer before printing.

Send the file in ASCII format instead of binary encoding.

You are unable to print from a third-party USB card.

Cause

Solution

This error occurs when the software for USB printers is not
installed.

When adding a third-party USB card, you might need the
Apple USB Adapter Card Support software. The most
current version of this software is available from the Apple
website.

Problems with Mac OS X (continued)

ENWW

Solving common Macintosh problems

87

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