Avaya S8300 - Manual (Page 238)

Upgrading an existing S8300A to R3.1 using the Web pages
238 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server
Obtaining the static craft password
(Avaya technicians only)
After installing new software and new Authentication file, you will need to use a static craft
password to access the customer’s system. This static password will enable you to log in to the
S8300 with a direct connection to the Services port without the ASG challenge/response. To
obtain the static password, call the ASG Conversant number, 800-248-1234 or 720-444-5557
and follow the prompts to get the password. In addition to your credentials, you will need to
enter the customer’s Product ID or the FL or IL number.
Business Partners must use the dadmin password. Call 877-295-0099 for more information.
Preparing for the upgrade on-site
When you arrive on-site, you must perform the following tasks in preparation for the upgrade to
release 3.1:
● Accessing the S8300 on page 238
● Checking current software release on page 239
● Pre-Upgrade Tasks — If the S8300 is the primary controller on page 241
● Getting IA770 data and stopping IA770 (if IA770 is being used) on page 244
● Backing up system files on page 247
● Recording configuration information on page 250
Accessing the S8300
To perform the installation and upgrade procedures you will need to connect your laptop to the
S8300 Services port using a crossover cable. You will use both Telnet and the Maintenance
Web Interface to perform the procedures.
For a direct connection to the S8300 Services port, your laptop must be properly configured.
See
Laptop configuration for direct connection to the services port on page 57.
To access the S8300 using telnet
1. Click Start > Run to open the Run dialog box.
2. Type telnet 192.11.13.6 and press Enter.
3. Log in as craft or dadmin.
Accept the defaults for Suppress Alarm Origination (y) and Terminal Type (vt100). At this
point, you get the bash prompt and can enter CLI commands.