Aalborg SDPROCs User Manual

Page 52

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47

INDICATION

LIKELY REASON

REMEDY

Lack of reading or
output

Power supply off

Check connection of power supply

Connector off

Check all cables for proper connection to the SDPROC
and the mass flow transducer

Transducer problem

Refer to the mass flow transducer manual

Fuse blown

Disconnect power cord from AC supply; see section f
for fuse replacement
REMOVE CAUSE OF SHORT CIRCUIT!

In the Main Display,
the flow reading is
terminated with the
asterisk character [*]

Not calibrated ADC

Perform ADC calibration procedure (see section g.2)

In the Set Point status
screen, the set point
value is terminated
with the asterisk
character [*]

Not calibrated DAC

Perform DAC calibration procedure (see section g.1)

In ALL VALVES
CONTROL when
pressing CLOSE or
OPEN button the
SDPROC resets itself.

Incorrect cable or
configuration is used
on one or more channels
for Valve override control
(short circuit).

Try to locate faulty channel by connecting devices to
the SDPROC one by one. Once faulty device is located
check the 15 pin D-connector pin configuration for valve
override control (pins 8 and 12).
NOTE: Connect and disconnect any interface cable
only when the SDPROC is powered off.

Mass flow controller
does not respond to
set point adjustment

15-pin interface cable is
incorrect type or not
connected to the correct
channel of the SDPROC

Check if correct type of the interface cable is used.
Check if the interface cable is connected to the
corresponding channel of the SDPROC.

Reference for Set Point is
set to EXTERNAL

Check the Reference mode for the corresponding
channel and if required change it to INTERNAL.

The Valve control mode is
set to CLOSE

Check the Valve control mode for the corresponding
channel and if required change it to AUTO.

No inlet pressure for the
mass flow controller.

Apply required inlet pressure to the mass flow
controller.

J.2 Trouble Shooting Guide

J.3 Technical Assistance

Aalborg

7 Instruments will provide technical assistance over the phone or e-mail to

qualified repair personnel. Please call our Technical Assistance at 845-770-3051.
Please have your Serial Number and Model Number ready when you call.

The e-mail address for technical assistance is: support@ aalborg.com.

For best results it is recommended that the instruments are returned to the factory
for servicing. See section a.3 for return procedures.

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