Allied Telesis AT-FS970M Series - Manual (Page 1896)

Chapter : System Monitoring Commands
1896
SHOW TECH-SUPPORT
Syntax
show tech-support [all]
Parameters
all
Performs the full set of technical support commands.
Mode
Privileged Exec mode
Description
Use this command to store the system information in a file. You may be
asked to perform this command and to send the file to Allied Telesis
technical support if you contact the company for assistance with a switch
problem. The file is stored in the file system with the file name “tech-
support” followed by a string of numbers and the extension “txt.” After
performing the command, upload the file from the switch using TFTP or
Zmodem, and email it to Allied Telesis technical support. For instructions
on how to upload files from the switch, refer to “Uploading Files from the
Switch with TFTP” on page 559 or “Uploading Files from the Switch with
Zmodem” on page 562.
Without the ALL option, the command performs these commands and
stores the results in a text file in the file system of the switch:
 DIR
 SHOW CLOCK
 SHOW CPU
 SHOW FILE SYSTEMS
 SHOW LOG
 SHOW MEMORY
 SHOW PROCESS
 SHOW RUNNING-CONFIG
 SHOW STARTUP-CONFIG
 SHOW SYSTEM
 SHOW VERSION