Print quality problems – ALFA OKIPAGE 20 User Manual

Page 65

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Chapter 9: Problem Solving

E–57

Message:

PRINT DEMO PAGE

Meaning: Demo page is printing.

Message:

PRINT FONTS

Meaning: Typeface List page is printing.

Message:

PRINT MENU

Meaning: Menu page is printing.

Message:

PRINTING

Meaning: Data is being received and printed.

Message:

PROCESSING

.xxx

Meaning: Data being received or processed. xxx = emulation

Message:

RESET

Meaning: Manual reset was initiated. All temporary fonts and macros are

deleted.

Message:

RESET TO FLUSH

Meaning: Printer was switched to off-line with data in buffer. Press RESET

to delete data.

Message:

RESET TO SAVE

Meaning: Press

ᮣ/Reset to save menu changes. Menu changes cannot be

reset automatically because data is present in buffer.

Message:

STACKER FULL

REMOVE THE PAPER

Meaning: Rear paper exit bin is full. Printing is stopped until paper is

removed.

Message:

TONER EMPTY

REPLACE TNR CART.

Meaning: Toner cartridge is virtually empty and must be changed to avoid

print deterioration.

Message:

TONER LOW

Meaning: Appears on second line of display to indicate that toner is running

out. About 100 more pages can be printed after this message first
appears.

Message:

TONER SENSOR

Meaning: Appears in second line of display to indicate that a malfunction of

toner sensor has been detected.

Message:

tttttt INSTALL

Meaning: Tray tttttt is pulled out: reinsert tray.

Print Quality Problems

Before consulting a service representative regarding a print quality problem,
check the problems listed below to see if there is a solution, or something
you might have overlooked.

Blank sheets printed.

Reason: Image drum cartridge may have been exposed to light, or LED

array or image drum contacts may have failed.

Solution: Leave image drum cartridge in total darkness for several hours. If

this fails to restore it, install a new image drum cartridge.

Reason: Empty or missing toner cartridge.
Solution: Install new toner cartridge.

Entire page prints faintly.

Reason: Empty toner cartridge. Pages get fainter after toner is used up.
Solution: Install new toner cartridge.

Reason: LED array is dirty.
Solution: Clean the LED array.

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