Show errors – Avaya CPSEE_TSP500 User Manual

Page 100

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Chapter 5 Admin Terminal Commands

Page 5-30

Version 4.0

CPSEE_TSP500 User Guide

This document is confidential and proprietary to SER Solutions and is not for external use.

show errors

Displays various error counts, and some statistics.

Table 5-17: show dstation.

Command

Description

DS#

Digital Station Number.

Type

Type of digital station. (out = outbound)

MTX

Matrix number associated with this digital station.

HOOK

Hook state. (ON or OFF)

Camp

Campaign Number if logged into a campaign, otherwise 0.

ListenTo[Matrix]

Trunk, Station, DSP device the digital station is listening to and its
matrix number. Trunk, Station, and DSP are respectively displayed as
T<xxx>, S<xxx>, D<xxx> where <xxx> is the actual Trunk, Station,or
DSP number.

Queue

Name of the queue the digital station is currently on.

trk

Trunk currently connected to. (0= no connection)

teln

Telephone Number if connected to a call.

Table 5-18: show errors.

Command

Description

Call

Count of times an attempt to launch a call failed.

CallProg

Count of times an attempt to start Call Progress
detection failed.

DropCall

Count of times an attempt to drop a call failed.

Connect

Count of times an attempt to connect devices
failed.

TaskFail

Count of times NMS was unable to perform a DSP
operation.

ZapprCnt

Count of times a telemarketing zapper was
detected.

TrunkErr

Count of times a Dial failed for any reason.

UnsolErr

Count of times unexpected events were received.

DialTMO

Count of times we never detected any Call
Progress.

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