Show group, Show monids, Show ports – Avaya CPSEE_TSP500 User Manual

Page 101

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Chapter 5 Admin Terminal Commands

CPSEE_TSP500 User Guide

Version 4.0

Page 5-31

This document is confidential and proprietary to SER Solutions and is not for external use.

show group

Displays the Trunk Numbers assigned to each Trunk Group.

show monids

From the AdminTerminal, you can display the currently configured IDs and
passwords using the “show monids” command.

Example:

Enter Command-> show monid

ClientID Password Caller ID (ANI)

-------- -------- ---------------

1234 5678 2035551212

9999 9999

Enter Command->

show ports

Displays trunk port related information. This command can be entered with
the rotate through switch (-r).

TpendTMO

Count of Times NMS never acknowledged a Drop-
Call.

PrioDial

Count of priority dials. (NOT AN ERROR)

PrioRisk

Count of agents who went on-hook while in the wait
state.
(NOT AN ERROR)

PrioFail

Count of priority dial failures. An abandon of a pre-
viously abandoned call. (NOT A TSP ERROR)

Table 5-18: show errors.

Command

Description

Table 5-19: show ports.

Command

Description

TK#

Trunk number.

S

State: o = out of service, d = Digital Station, t = Third Party,
i = Inbound

G

Group this trunk belongs to.

State

Application State: IDLE DIAL PROG CONN HANG

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