Avaya CPSEE_TSP500 User Manual

Page 184

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Chapter 8 TSPLogger

Page 8-10

Version 4.0

CPSEE_TSP500 User Guide

This document is confidential and proprietary to SER Solutions and is not for external use.

A T1 or E1 span failed to initialize. This could be due to an invalid configu-
ration, or perhaps the TSP was stopped and restarted too quickly. Reboot the
TSP. If the problem continues, contact SER.

[TSP NAME] T1/E1 span xx is DOWN.

The specified T1 or E1 span “Out of Service” due to network alarms. Also
occurs for ISDN lines when the D Channel goes down.

[TSP NAME] T1/E1 span xx is UP

The specified T1 or E1 span is back “In Service”. This occurs when all net-
work alarms have cleared, and the D Channel is back up for ISDN lines. This
message is only sent if a failed T1 or E1 has recovered and been stable for 15
seconds.

[TSP NAME] Trunk xx Disabled - too many consecutive errors.

The specified trunk has been disabled due to too many consecutive errors.
The threshold for how many errors constitute “too many” is configurable in
the Dialing Rules. Disabled trunks are retried at a later time (also config-
urable in the Dialing Rules).

[TSP NAME] Conference Test Failed on Board xx.

Conference circuits are tested daily (or by an Admin Terminal command).
This event signifies a conference circuit has failed the test and been taken
“Out of Service”.

[TSP NAME] Switch Errors – Contact SER.

Indicates that the underlying switching fabric has experienced an error. Con-
tinued errors probably means that a “reboot” is in order. SER should be noti-
fied.

[TSP NAME] Encore Messages Loaded.

Occurs whenever the TSP notifies the Call Manager or Gateway that new
Encore Messages are present.

[TSP_NAME] No Available Encore Ports.

An attempt to play an Encore message was delayed because all Encore Ports
were in-use. If this message is seen repeatedly, the TSP should be reconfig-
ured to provide more Encore Ports.

[TSP_NAME] No Third Party Trunks available – using general pool.

A Third Party Dial was forced to use a trunk from the general pool of trunks
because either all Third Party Trunks were in use, or not assigned.

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