Avaya CPSEE_TSP500 - Manual (Page 63)

Chapter 4 Features and Enhancements
CPSEE_TSP500 User Guide Version 4.0 Page 4-21
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MONITOR_ASSIGN6 1-48
MONITOR_ASSIGN7 49-57 77 97-104 109
MONITOR_ASSIGN7 120-128
From the above examples it should be clear that:
• Different monitors can be assigned to monitor the same agents. (Monitor
6 can monitor all of Monitor 4 and Monitor 5’s agents)
• Either ranges or single agents can be assigned.
• Multiple configuration lines are allowed for the same Monitor. (See Mon-
itor 7)
Further notes:
• Monitor Stations do not have to be excluded from the Agent Stations.
The TSP will ignore them. See example below – both are acceptable:
Example:
MONITOR_ASSIGN 4 1-24
MONITOR_ASSIGN 4 1-3 5-24
• If a Monitor is specified with no agents, the Monitor will be unable to
monitor anyone.
Example:
MONITOR_ASSIGN4
From within the TSP application, the Admin Terminal “load” command,
using the “misc” or “all” argument, is used to activate any changes.
Example:
load misc or load all
For diagnostic purposes, the following changes were included in the TSP:
• Entries in the TSP log files records the actual assignments. See the fol-
lowing example:
Assume the keyword MONITOR_ASSIGN 169 2-7
10:40:49.223 Initializing Monitor Station
Assignments
10:40:49.223 for monitor 169, station 2
assigned.
10:40:49.223 for monitor 169, station 3
assigned.
10:40:49.223 for monitor 169, station 4
assigned.
10:40:49.223 for monitor 169, station 5
assigned.
10:40:49.223 for monitor 169, station 6
assigned.
10:40:49.223 for monitor 169, station 7