Upgrading firmware, Downloading the firmware upgrade package, Preparing to upgrade the firmware – ATEN ATEN Matrix KVM KM0832 User Manual
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KM0832 User Manual
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Upgrading Firmware
Super administrators can upgrade firmware for KM0832 Matrix KVM
Switches, attached console modules (except KA9233), KVM adapter cables,
and Matrix Plus KVM adapter cables. (To upgrade firmware for KVM
switches and console modules not mentioned above, refer to the user manuals
for those devices.) As new versions of the KM0832 firmware become
available, they can be downloaded from our Website. Check the Website
regularly to find the latest information and firmware upgrade packages.
Downloading the Firmware Upgrade Package
To download the firmware upgrade package:
1. From a computer that is not part of your KVM installation go to our Web-
site and choose the model name that relates to your device. A list of avail-
able firmware upgrade packages appears.
2. Choose the firmware upgrade package that you wish to install (usually the
most recent) and download it to your computer. There may be two
different firmware upgrade packages available for each firmware version:
If you want to upgrade the firmware for all possible devices in the
installation, choose a firmware upgrade package with an FW
extension. (See Upgrading Firmware via the KM0832 Administrator
Utility, page 83, to use this firmware upgrade package to upgrade the
firmware.)
If you want to upgrade the firmware for the first-level (root) KM0832
only, choose a firmware upgrade package with an EXE extension (the
Firmware Upgrade Utility). Use this firmware upgrade package in
single-level installations and when recovering from a failed firmware
upgrade. (See Upgrading Firmware via the Firmware Upgrade Utility,
page 85, to use this firmware upgrade package to upgrade the
firmware.)
Preparing to Upgrade the Firmware
To prepare to upgrade the firmware:
Notify all users to logout of the OSD and the KM0832 Administrator
Utility.
Ensure that all computers are powered on; otherwise, some KVM adapter
cables may not be upgraded. (Disregard this if you are using the Firmware
Upgrade Utility to upgrade the firmware.)