Merrychef eikon e3 - Manual (Page 24)

24 Service & Parts Manual original Instructions
Part Number 32Z3812 US
Issue 1
SER
VICING
A
C
D
B
ERRORS & DIAGNOSTICS 13
ERROR MESSAGES 13.1
A description of the type of error is shown. 13.1.1
Check for a number following ‘ERROR:’ (A) and
refer to the Error Codes (Fault Finding section) for
more details. The Oven Serial Number, Model, UI
(BTS) version and SRB version information is also
displayed below.
Clear the Error message by power cycling the 13.1.2
mains power supply to the oven (not the oven ON/
OFF switch).
COPYING ERROR MESSAGES: 13.2
Enter oven settings menu (B) and select the 13.2.1
USB symbol.
Slide up the USB cover and insert the USB 13.2.2
memory stick.
Select Upload Files. 13.2.3
Select Error Log. 13.2.4
Select OK to copy the Error Log to the 13.2.5
USB memory stick. The upload progress is shown
followed by the upload status.
Select backspace 3 times to return to the 13.2.6
main menu.
Remove the USB memory stick and replace 13.2.7
the USB cover.
ERROR LOG 13.3
Enter Service Mode and select ‘ERROR LOG’ 13.3.1
(C) to display a listing of oven component errors.
Error details include; component description, error
caused, Date & Time of the Error with details of
Failure and Range.
Scroll down the list (if necessary) and select 13.3.2
an error from the list to display individual records.
Select backspace to return to the list, again 13.3.3
to return to the Service menu.
OVEN COUNTERS 13.4
Select ‘OVEN COUNTERS’ (D) to display the 13.4.1
oven component usage and ambient Controls
area temperature. Details include the number of
screen touches, filter cycles, door cycles, total Oven,
Magnetron and Heater element power on time
and the ambient controls area temperature in the
cabinet.
Select backspace to return to the Service 13.4.2
menu.