Avaya GuestWorks User Manual

Page 44

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GuestWorks and DEFINITY ECS Release 9
Hospitality Operations

555-231-742

Issue 1

November 2000

Hospitality Operations

40

Front Desk Operations

6. Press the # button to receive the next prompt.

The following displays:

7. The display shows the default wakeup message number. If you want to use

the default message, go to

Step 9.

If you want to use a different wakeup message, enter the wakeup message
number.

The following displays:

8. Enter the extension of the announcement to be played for the wakeup call.

For a VIP request, the announcement must be a repeating announcement.

9. Press the

#

button to confirm the wakeup request.

One of the following displays:

This indicates that the wakeup procedure was successful.

This indicates that the time entered is within 2 1/2 minutes of the
current time.

This indicates that the maximum number of messages for
this 15-minute interval has been reached.

This indicates that the maximum number of wakeup calls has been
reached for the switch.

The console returns to the normal operating mode.

10. At the appointed time, the VIP reminder call rings at the attendant.

The following displays:

11. Answer the VIP wakeup notification call.

WAKEUP MESSAGE: XXXX

WAKEUP MESSAGE: 53201

WAKEUP REQUEST CONFIRMED

WAKEUP ENTRY DENIED - TOO SOON

WAKEUP ENTRY DENIED - INTERVAL FULL

WAKEUP ENTRY DENIED - SYSTEM FULL

VIP WAKEUP: Mike Jones

x8113

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