Avaya GuestWorks - Manual (Page 58)

GuestWorks and DEFINITY ECS Release 9
Hospitality Operations
555-231-742
Issue 1
November 2000
Hospitality Operations
54 Front Desk Operations
Activate Do Not Disturb for a Group of Rooms
A typical application of this procedure is applying Do Not Disturb to a group of
conference rooms where meetings are in session during the day, and the attendees
do not want to be disturbed with telephone calls.
!
CAUTION:
If you use this feature, be sure that you understand which rooms are
in a particular COR. Since this feature is controlled by the COR, all
telephones in the same COR will have Do Not Disturb applied. This
could lead to guest service problems if not applied correctly. Another
way to restrict groups of telephones is by using the Controlled
Restrictions feature (refer to
page 44 ).
To add or change a Do Not Disturb request, do the following:
1. Press the dnd group button.
■
The DND Group lamp goes on.
■
The following displays:
2. Using the dial keypad, enter the group’s 2-digit Class of Restriction (COR),
and press the # button.
■
The following displays:
If a Do Not Disturb request already exists for the group, the time
field will be filled in.
3. Enter the time when the Do Not Disturb period is to end (the cancellation
time) in the 4-digit hh:mm format (hour:minute).
■
If you entered a time between 13:00 and 00:59, the following
displays:
Go to Step 5.
■
If you entered a time between 01:00 and 12:59, the following
displays:
4. Press the 2 button for A.M., or press the 7 button for P.M.
■
The display now shows an AM or PM designator.
DO NOT DIST - Group:
DO NOT DIST - Group: <COR> Time:
DO NOT DIST - Group: <COR> Time: <hh:mm>
DO NOT DIST - Group: <COR> Time: <hh:mm> -M