Avaya GuestWorks User Manual

Page 56

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GuestWorks and DEFINITY ECS Release 9
Hospitality Operations

555-231-742

Issue 1

November 2000

Hospitality Operations

52

Front Desk Operations

Activate Do Not Disturb for One Room

NOTE:

Do Not Disturb cannot be activated using the PC console.

To add or change a Do Not Disturb request, do the following:

1. Press the

dnd ext

button.

The DND Ext lamp goes on.

The following displays:

2. If you are already on an active call with the guest requiring Do Not Disturb,

the extension number displays automatically. Press the

#

button to select

the displayed number for Do Not Disturb.

If you are not connected to the room requiring Do Not Disturb, enter the
room number, and then the

#

button. (If you make a mistake, press the

dnd

ext

button again, and start over.)

The following displays:

If a Do Not Disturb request already exists for the room, the
cancellation time field will be filled in.

3. Enter the time when the Do Not Disturb period is to end (the cancellation

time) in the 4-digit hh:mm format (hour:minute).

If you entered a time between 13:00 and 00:59, the following
displays:

Go to

Step 5.

If you entered a time between 01:00 and 12:59, the following
displays:

4. Press the 2 button for A.M., or press the

7

button for P.M.

The display now shows an

AM

or

PM

designator.

DO NOT DIST- Ext:

DO NOT DIST- Ext: <ext> Time: --:--

DO NOT DIST- Ext: <ext> Time: <hh:mm>

DO NOT DIST - Ext: <ext> Time: <hh:mm> -M

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