Avaya GuestWorks - Manual (Page 46)

GuestWorks and DEFINITY ECS Release 9
Hospitality Operations
555-231-742
Issue 1
November 2000
Hospitality Operations
42 Front Desk Operations
Canceling Wakeup Calls
Once a wakeup call has been successfully delivered, the request is canceled
automatically. However, you can cancel a wakeup call manually before it is
delivered by doing the following:
NOTE:
With Dual Wakeups, you can delete only one wakeup call at a time.
You must do this procedure twice to delete both wakeup calls.
1. Press the auto wakeup button.
■
The Auto Wakeup lamp goes on.
■
The following displays:
2. If you are already on an active call with the guest requiring the
cancellation, the extension number is displayed automatically. Press the #
button to select the displayed extension.
If you are not connected to the room requiring wakeup, enter the room
number, followed by the
# button. (If you make a mistake, press the auto
wakeup button again, and start over.)
■
The following displays:
3. To cancel the displayed wakeup call, press the delete button. To skip that
wakeup call, go to Step 4.
■
The following displays:
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If the Dual Wakeup feature is enabled, you must repeat this
procedure starting with
Step 1. Otherwise, the console returns to the
normal operating mode.
4. Press the # button twice to skip the first wakeup call.
■
The following displays:
5. To cancel the displayed wakeup call, press the delete button.
■
The following displays:
■
The console returns to the normal operating mode.
AUTO WAKEUP - Ext:
AUTO WAKEUP - Ext: <ext> Time: <hh:mm>
WAKEUP REQUEST CANCELED
CONFIRMED. 2nd WAKEUP: Time: <hh:mm>
WAKEUP REQUEST CANCELED