Avaya GuestWorks User Manual

Page 54

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GuestWorks and DEFINITY ECS Release 9
Hospitality Operations

555-231-742

Issue 1

November 2000

Hospitality Operations

50

Front Desk Operations

4. You will hear dial tone a third time. After hearing the third dial tone, enter

the extension number of the station whose COR value is to be changed.
You will hear one of the following:

Confirmation tone if the extension exists, and the telephones or
attendant consoles are local on the system. Continue to Step 5.

Intercept tone if you entered the number for an extension that does
not exist or if the station is not a simple user or attendant local on the
system. If this is the case, press the

cancel

button, or hang up, and

start over again.

5. You will hear dial tone a fourth time. Enter the new COR value.

The system will verify that the new COR value is valid (within the
range of 0-95). If the COR is valid, continue to Step 6.

If the COR value is not valid, you will hear intercept tone, and the
call will be dropped. If this is the case, press the

cancel

button, or

hang up, and start over again.

6. Press the

release

button, or hang up.

The call appearance lamp goes off.

The display goes blank.

The Position Available lamp goes on.

The console returns to the normal operating mode.

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