Avaya GuestWorks User Manual

Page 57

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GuestWorks and DEFINITY ECS Release 9
Hospitality Operations

555-231-742

Issue 1

November 2000

Hospitality Operations

53

Front Desk Operations

5. Press the

#

button to confirm the Do Not Disturb request.

One of the following displays:

This indicates that the Do Not Disturb procedure was successful.

This indicates that the time entered is within 2 1/2 minutes of the
current time.

This indicates that the maximum number of Do Not Disturb requests
has been reached for the switch.

The console returns to the normal operating mode.

Cancel Do Not Disturb for One Room

Once a Do Not Disturb period has timed out, the request is canceled
automatically. However, before the request times out, you can manually cancel the
request using the following procedure:

1. Press the

dnd ext

button.

The DND Ext lamp goes on.

The following displays:

2. If you are already on an active call with the guest requesting cancellation of

Do Not Disturb, the extension number displays automatically. Press the

#

button to select the displayed number for Do Not Disturb.

If you are not connected to the room requesting cancellation of Do Not
Disturb, enter the room number, then press the

#

button. (If you make a

mistake, press the

dnd ext

button again, and start over.)

The following displays:

3. Press the

delete

button.

The following displays:

The console returns to the normal operating mode.

THANK YOU - DO NOT DIST ENTRY CONFIRMED

DO NOT DISTURB DENIED - TOO SOON

DO NOT DISTURB DENIED - SYSTEM FULL

DO NOT DIST- Ext:

DO NOT DIST - Ext: <ext> Time: <hh:mm>

THANK YOU - DO NOT DIST REQUEST CANCELED

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