Avaya GuestWorks - Manual (Page 14)

GuestWorks and DEFINITY ECS Release 9
Hospitality Operations
555-231-742
Issue 1
November 2000
Hospitality Operations
10 Guest Operations
With Speech Synthesizer
Provide the following procedures to your guests for activating and deactivating a
wakeup call.
NOTE:
Guests cannot enter two wakeup calls when using the Speech
Synthesizer circuit pack. Only attendants can enter two wakeup calls
with this configuration.
Add Your Wakeup Call
Access to the Automatic Wakeup feature may be from a button on the guest
telephone or by using a feature access code.
1. Pick up the handset of your telephone, and press the wakeup button, or
enter the Automatic Wakeup Call feature access code _____.
■
Listen to the wakeup instructions. You will hear “You have reached
the automatic wakeup service. Please enter the time for your wakeup
call followed by the pound sign.”
2. Using the dial keypad, enter the time that you wish to receive a wakeup
call, followed by the # button. If you make a mistake, hang up and start
over.
■
If you entered a time between 13:00 and 00:59, you will hear a
message saying “Thank you. Your request for _____ is confirmed.”
You can hang up.
If you used a time between 01:00 and 12:59, the prompt says “A.M.,
press 2; P.M., press 7.”
3. Press the 2 button for an A.M. wakeup call or the 7 button for a P.M.
wakeup call.
■
You will hear a message saying “Thank you. Your request for
_____ is confirmed.” You can hang up.
4. Hang up the telephone.
When your wakeup time arrives, your telephone will alert you with special 3-burst
ringing. Answer the call (and listen to the message, if you like), then hang up.
Your wakeup call is now finished and will not be repeated. If you do not answer
the wakeup call within 30 seconds, it is repeated two more times at 5-minute
intervals.