Avaya GuestWorks - Manual (Page 18)

GuestWorks and DEFINITY ECS Release 9
Hospitality Operations
555-231-742
Issue 1
November 2000
Hospitality Operations
14 Guest Operations
Change or Cancel a Do Not Disturb Request
(Feature Dial Access Code)
1. Pick up the handset of your telephone and enter the Voice Do Not Disturb
feature access code _____.
■
Listen to the instructions. You will hear “You have reached the Do
Not Disturb service. The current time for deactivation is _____.
Press 2 to change; press 3 to deactivate the service now.”
2. If you want to change the time your Do Not Disturb period ends, press the 2
button.
■
You will now go through the original procedure for entering the
time. Your new time will replace the old time.
3. If you want to cancel Do Not Disturb completely, press the 3 button.
■
You will hear a message saying “Thank you. Your request has been
canceled.” You can hang up.
Activate Do Not Disturb (Feature Button)
Press the Do Not Disturb button.
■
The lamp next to the Do Not Disturb button lights. Do Not Disturb
is now activated.
Deactivate Do Not Disturb (Feature Button)
When the Do Not Disturb lamp is on, press the Do Not Disturb button.
■
The lamp next to the Do Not Disturb button goes off. Do Not
Disturb is now deactivated.
Emergency Access to the Attendant
In an emergency situation, you can send the attendant an urgent call for help. This
call does not automatically place a call to an emergency service agency; a separate
call is required. The attendant will receive both audible and visible signals that
indicate the emergency call. There are two ways to place an emergency call:
■
Pick up the handset of your telephone and enter the Emergency Access to
Attendant feature access code _____. The switch then sends the emergency
call to the attendant.
■
If you cannot enter the code, take the handset off the telephone. After being
off-hook for the administered time interval, the switch automatically sends
an emergency signal to the attendant.
This feature has administerable parameters that are documented in the DEFINITY
Enterprise Communications Server Administrator’s Guide.