Avaya GuestWorks User Manual
Page 29
GuestWorks and DEFINITY ECS Release 9
Hospitality Operations
555-231-742
Issue 1
November 2000
Hospitality Operations
25
Front Desk Operations
Checking in a Guest Room and Assigning a DID Number
Automatically
An automatic assignment of a DID number to a guest room allows a guest to have
a phone number not associated with his/her room number.
To check in a guest and provide a DID number to a guest in room 6022, do the
following:
1. Press the
check-in
button on the console.
2. Enter the guest’s room number and press the
#
button.
The following displays:
3. Press 9 (yes) or 6 (no).
If yes, the DID number is assigned. The following displays:
If no, the following displays:
Checking in a Guest Room and Custom Selecting a VIP DID Number
Custom selection of a VIP DID number and having that number assigned to a
guest room allows a guest to have a phone number not associated with his/her
room number. To check in a guest and custom select a VIP DID number for the
guest in a particular room, do the following:
1. Press the
VIP Check-in
button on the console.
2. Enter the guest’s room number, and press the
#
button.
The following displays:
3. Enter the desired VIP DID, and press the
#
button.
The following displays:
If an incorrect VIP DID is specified, or if no VIP DID is specified, and the
#
button is pressed, the following displays:
If you do not choose to assign a DID number now, but want to assign one
later, see “Changing DID Assignments.”
CHECK IN - Ext:
DID?
CHECK IN COMPLETE: DID= 7452
CHECK IN COMPLETE
VIP CHECK IN - Ext:
SPECIFY VIP DID:
CHECK IN COMPLETE: DID= 6499
CHECK IN COMPLETE, INVALID DID