Avaya GuestWorks - Manual (Page 49)

GuestWorks and DEFINITY ECS Release 9
Hospitality Operations
555-231-742
Issue 1
November 2000
Hospitality Operations
45 Front Desk Operations
When a guest tries to make a call from a station that is restricted, the call is routed
to one of the following, depending on how the system is administered:
■
The attendant
■
A recorded announcement
■
Another extension (for example, one of the backup telephones)
■
Intercept tone.
User Operation
The user operation for enabling controlled restrictions using the PMS is given in
the PMS documentation provided with the PMS terminals. Since current PMS
products do not automatically recognize the Toll Restriction feature, PMS
terminal users must be instructed that Toll Restriction may be substituted for
either Outward or Station-to-Station Restriction. Check with your administrator
for a list of active restriction types.
Activate Controlled Restriction for One Person
To activate a controlled restriction for one room using the attendant console or a
telephone with console permissions, do the following:
1. Press the start button or an idle call appearance button.
■
You hear dial tone.
■
The call appearance lamp goes on.
■
The Position Available lamp goes off.
2. Enter the User-Controlled Restriction activation feature access code
_____ followed by one of these four digits:
■
Press the 1 button for Outward/Toll Restriction.
■
Press the 2 button for Total Restriction.
■
Press the 3 button for Termination Restriction.
■
Press the 4 button for Station-to-Station/Toll Restriction.