Avaya GuestWorks - Manual (Page 7)

GuestWorks and DEFINITY ECS Release 9
Hospitality Operations
555-231-742
Issue 1
November 2000
Hospitality Operations
3 About This Document
The buttons shown in this document use default label designations. Since
the button labels can be customized for each site, some button labeling may
have different designations.
Some button labels, such as Serial Call, span two lines. Because of line
spacing in this document, they are shown across one line of text, such as
Serial Call .
■
Administration command paths and options you enter in the administration
forms are shown as follows:
change system-parameters hospitality
■
The term “dial keypad” refers to the touch-tone keypad where you dial
(enter) telephone numbers and feature access codes.
■
When a procedure refers to a “room number,” the reference is to the
extension in the room. The two numbers are not always the same.
■
Times entered for features such as Automatic Wakeup and Do Not Disturb
consist of the hour followed by minutes in a multiple of 5 minutes; minute
entries that are not multiples of 5 minutes are rounded off by the switch to
the nearest multiple of 5.
For example, to enter 7:00 a.m., press the 0 7 0 0 buttons. To enter
11:30 a.m., press the 1 1 3 0 buttons. To enter 10:15 p.m., press the
2 2 1 5 buttons.
Depending on the how you enter the time of day, the switch can interpret
the information in two ways as follows:
■
Times entered in the range from 13:00 to 00:59 represent 1:00 p.m.
to 12:59 a.m.
■
Times entered in the range from 01:00 to 12:59 could represent
either a.m. or p.m., so the switch prompts you to designate whether
the desired time is a.m. or p.m.
In all of the procedures in which you enter the time of day, 12:00 a.m. is
midnight, and 12:00 p.m. is noon.
■
You hear the following tones during normal operation:
— Dial tone — a steady tone you hear when you select an idle call
appearance.
— Ringback tone — the normal ringing tone you hear after you dial an
extension or outside number.
— Busy tone — a slow on-off-on-off tone you hear when the number
you are calling is busy.
— Reorder tone — a fast on-off-on-off tone you hear when calling
facilities are not available or are out of order.