Avaya GuestWorks - Manual (Page 81)

GuestWorks and DEFINITY ECS Release 9
Hospitality Operations
555-231-742
Issue 1
November 2000
Hospitality Operations
77 Housekeeping Staff Operations
3. As you complete various phases in cleaning the room, update the status by
repeating steps 1 and 2.
If you were told to use a designated telephone (any telephone other than a guest
room telephone) to report your status, do the following:
1. Using the designated telephone, pick up the handset, and enter the status
feature access code that corresponds with the room’s current status. For
example, if you have finished cleaning a room, press
23 .
2. After you hear a dial tone, enter the room number.
3. If you hear another dial tone, enter your identification code (a 1- to 6-digit
number). Once the code has been accepted, you will hear a confirmation
tone (a 3-burst tone). Hang up the handset, and continue with your work.
NOTE:
You should wait until you hear a confirmation tone to ensure
that the update was accepted by the system. It may take up to 4
seconds to hear the confirmation tone.
4. Repeat steps 1 through 3 as necessary to report new room status
information.
Housekeeping Status Codes and Meanings
The following table contains your specific status feature access codes and their
meanings. If any of the codes are not identified, contact your supervisor. Note that
you have only four status codes when using a designated telephone.
Feature Access Code
Meaning
Guest
Room Designated
Telephone
N/A
N/A