Philips Kaffeevollautomat - Manual (Page 28)

Problem Possible cause Solution
I cannot remove
the brewing unit to
clean it.
The appliance is switched
on. You can only remove the
brewing unit if the appliance
is switched off.
Switch off the appliance and remove the brewing
unit. Never try to remove the brewing unit when
the appliance is switched on, as this may cause
damage to the appliance.
I want to brew
espresso from
ground coffee, but
no espresso comes
out of the appliance.
You have put too much
ground coffee in the ground
coffee compartment.
Switch off the appliance and remove the
brewing unit and thoroughly clean the inside
of the appliance. Brew espresso from ground
coffee again, but do not put more than one level
spoonful of ground coffee in the ground coffee
compartment
You have not selected the
ground coffee function.
As a result, the appliance
has become blocked because
it has tried to brew coffee
using both the pre-ground
coffee and the coffee from
its own grinder.
Switch off the appliance and thoroughly clean
the inside of the appliance. Brew espresso from
ground coffee again, but make sure you select the
ground coffee function.
You have put ground
coffee in the ground coffee
compartment while the
appliance was switched off.
Thoroughly clean the inside of the appliance. Brew
espresso from ground coffee again, but switch on
the appliance before you put the ground coffee in
the ground coffee compartment.
The coffee does
not come out of
the coffee spout but
around the edges of
the service door.
The spout holes are clogged
with dried coffee residues.
Scrape the dried coffee residues out of the spout
holes with a needle.
The slide-out tray inside the
service door is blocked and
cannot slide in and out of
the service door.
Thoroughly clean the slide-out tray, particularly
near the hinges to ensure that it slides smoothly in
and out of the service door.
The milk contains
bubbles.
The milk was not cold
enough or you have not
used skimmed or semi-
skimmed milk.
Use skimmed or semi-skimmed milk at
refrigerator temperature. If you still do not get the
desired result, try a different milk brand.
Some water is
spilled when I
place or remove
the water tank.
It is normal that some water
is spilled when you place and
remove the water tank.
The spilled water automatically flows into the drip
tray.
The grinder makes
a rattling noise and
the message ‘NO
COFFEE BEANS!’
appears.
There is a stone or a twig in
the grinder.
Contact an authorised Philips service centre.
Always return the appliance to an authorised
Philips service centre for examination or repair.
Do not attempt to repair the appliance yourself.
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